Legal & Compliance
Terms of Service
Questions: hello@anku.app
1. Acceptance of Terms
By accessing or using Anku (the "Service"), you agree to these Terms. If you do not agree with any part of them, you may not use the Service. You must be at least 18 years old or possess the authority to bind your organization.
2. Description of Service
Anku reads your connected data sources with read-only permissions and opens a working case file: the diagnosis of where your funnel leaks, one approved play at a time, and a receipt book that separates verified recovered dollars from modeled risk. If you opt in, Anku runs weekly Monday analyses and emails you a summary. Anku never writes to your PostHog instance.
3. Accounts & API Keys
You are responsible for your account credentials and PostHog Personal API Key. Keys are used read-only, encrypted at rest with AES-256-GCM, and can be revoked or deleted by you at any time — in Settings, or by generating a new key in PostHog. We suspend connections that appear compromised or unauthorized.
4. Approvals Gate Every Send
Anku executes a play only on your explicit approval. Sends you approve are dispatched exactly once, through your connected channel, with every recipient re-checked against the suppression window before dispatch. The case file's findings are derived from your data; you own the outputs generated for your project and may use or distribute them freely.
5. Email Policy
Anku emails your end-users only when you approve a play — each send is your click, made in the product, and every recipient is re-checked against the suppression window before dispatch. The weekly digest email to you is opt-in and can be turned off at any time in Settings.
6. Acceptable Use
You agree not to: (a) use Anku for illegal, fraudulent, or unauthorized purposes; (b) attempt to reverse-engineer or extract proprietary algorithms from the Service; (c) probe or scan our systems without authorization; (d) transmit malicious code; or (e) attempt to bypass access controls or rate limits.
7. Billing
Pro is $49/month, billed through Polar (our Merchant of Record). Your first 7 days are a free trial. Your card is entered on Polar at checkout and you are not charged until the trial ends. Polar processes your payment and applicable taxes; Anku never sees or stores your card details. You can manage billing or cancel anytime from Settings → Plan & billing (Polar-hosted portal). Cancelling stops further charges and ends Pro access at cancellation.
8. Disclaimer of Warranties
The Service is provided "AS IS" without warranties of any kind. While Anku strives for accuracy in its analysis, recommendations and code patches should be reviewed by qualified human engineers before production use.
9. Limitation of Liability
To the maximum extent permitted by law, Anku shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total aggregate liability shall not exceed the amounts you paid us in the twelve months preceding the claim.
10. Termination & Your Data
You can stop using Anku at any time. Disconnecting in Settings deletes your stored key and the briefs, plays, receipts, and email logs for that connection. For full account deletion, open Settings and type DELETE, or email hello@anku.app from your registered address and we'll delete your account and all associated data.
11. Governing Law
These Terms are governed by the laws of the State of Delaware. We may update these Terms as the Service evolves; material changes will be announced with at least 14 days' notice.